FAQ
What insurance do you accept?
Our goal is to provide the utmost in assistance and coordination with all of our participating health insurance providers as well as Medicare. We are pleased to be participating providers for Medicare and almost every other major health insurance plan. We are specialists, so we only accept primary health insurance, we do not accept eye insurance. Click Here to learn more about our Insurance policies.
Do you do regular eye exams? Can you fit me for glasses/contacts, too?
No. Retina & Vitreous of Texas does not provide prescriptions for glasses or contacts. We are completely focused on the back of the eye. That means we don't provide Lasik eye correction, cataract, or glaucoma treatment, either. However, we are happy to refer patients to these types of specialists if needed. Learn more about diseases and treatments that our retina specialists are involved with here.
Will my child's eyes be dilated?
Yes. It is standard procedure for RVT to conduct our own eye exams for our patients, new and current. This includes eye dilation. We do this to keep record and monitor the eye. Dilation usually lasts about 4-6 hours. If your child is old enough to drive, we recommend that they come with a companion to drive them home, especially if this is their first visit. Dilation can impair everyone a bit differently.
What do I need to bring to my first visit?
We ask that you bring your insurance card and driver's license or ID. We also have patient forms that can be completed and submitted online, click here.
I do not have insurance, do you offer self-pay?
Yes. We offer a self-pay option. We do require a $250 deposit for your visit. Click here to learn more about our self-pay policy.
I forgot to get a school note when I was there. Can I still get one?
Of course! Just reach out to us at (713) 799-9975, and let one of our staff know that you need a school note and for what dates. They will ask for an email to send you the note.
How do I get a refill on my prescription?
Reach out to your preferred pharmacy and let the know that you need a refill. They will get in touch with us and then they will reach out to you when your prescription is ready for pick-up!
If my child has diabetes do they have to go to a retina specialist?
We highly recommend visiting a vitreoretinal specialist as well as your optometrist every year. This is the best way to ensure that any eye issues that are common among those with diabetes can be monitored and treated to ensure the best eye health and outcome.
What are your COVID policies?
Click here to learn more about our COVID-19 response and the actions we have been taking since March 2020 to protect our patients and staff.